Shipping
Where does this store ship from?
Charlottesville, Virginia USA
How long will it take to receive my order?
Standard shipping for orders in the contiguous US takes 2-10 business days. International orders usually take 2-4 weeks to arrive depending on the destination and customs processing.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. NOTE: International orders are subject to being charged customs fees by the destination country’s government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.
Do you ship internationally?
Yes. NOTE: International orders are subject to being charged customs fees by the destination country’s government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.
What is the return and exchange policy?
Unwashed and unworn items may be returned within 14 days of receipt. They may be returned for a refund or exchange. Please contact us at: orders@concretefields.com if you wish to do this.
Shirts
What type of t-shirt do you use?
All t-shirts are 100% cotton Alstyle Apparel unless otherwise noted. These shirts are made of ring-spun cotton for a soft feel. Just know these are not slim cut shirts, and these are not cheap, heavy cotton shirts you get for free for helping out at the fundraiser. These are a nice balance of quality material, while giving you a little room to breathe, without looking like the Kool-Aid™ man.
How are your shirts printed?
All shirts are screen printed in the USA unless otherwise noted.
Store
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.